Kentucky Farm Bureau Mutual Ins Co

Underwriter - Commercial Lines

2 weeks ago
Job ID
# of Openings


To perform account risk selection – acquiring and maintaining a profitable book of business through experience, sound judgment, underwriting standards and a positive attitude focusing on Customer Service.



  • Review applications, re-inspections and policy changes to evaluate, classify, terminate and/or modify policies according to underwriting guidelines.
  • Acquire and maintain knowledge of applicable policy contracts, endorsements, forms, manuals, coding information and other material pertinent to this position.
  • Work as a “team” with managers, underwriters, agents and their staff and other state office personnel.
  • Communicate with agents through direct conversation, telephone dialogue, e-mail, and letter composition and/or county visitation.
  • Use Motor Vehicle, Comprehensive Loss Underwriting Exchange Reports and other investigative reports to determine the acceptability of the risk.
  • Review and understand statistical information such as loss ratios and other company reports.
  • Quote rates for all lines of insurance using the KFB PC Quote system.
  • Work with agencies to establish profitable account risk selection.
  • Maintain a current workflow.
  • Assist agency staff with new systems and procedures.
  • Counsel with policyholders by phone and in person.
  • Document files.
  • Record and/or monitor weekly production.
  • Stay updated on all departmental and underwriting procedures i.e., diary, forms.
  • Assist Underwriting Services and other departments on specific projects.
  • Return telephone calls and other correspondence promptly and with courtesy.
  • Complete insurance courses as requested.
  • Comply with Company Guidelines as defined in the Underwriting Manuals.
  • Will be responsible for production and profitability of business in assigned agencies.
  • Will participate in specific company directives focusing on profitability.
  • Attend and participate in meetings as required.
  • Regular and predictable attendance as employee has to physically be in the office.
  • This list of essential functions is non-exhaustive and may be supplemented as necessary.



  • Be adaptable, dependable, logical, investigative, and demonstrate positive thinking.
  • Be able to receive constructive criticism.
  • Coordinate and complete several tasks under time constraints.
  • Will be able to reason, negotiate and solve problems.
  • Interpret and communicate policy contract and underwriting guidelines.
  • Deal with others in a diplomatic and professional manner.
  • Represent KFB in a professional manner.
  • Relate and interact with agents, agency personnel, customers and fellow KFB employees.
  • Travel overnight; attend meetings and conferences as requested.
  • Conduct agency visits as requested.
  • Provide supportive attitude toward department and corporate goals.
  • Strive to provide positive leadership ability.
  • Commitment in applying the KFB Guiding Principles to your daily work and decision making. (see Qualifications section)



  • Physical demands: Normal vision/hearing (with or without correction); Speaking; Travel (limited).
  • Mental demands: Analytic reasoning; Prolonged concentration; Patience to deal with frequent interruptions; Strong attention to detail; Ability to adjust to workplace changes.
  • Environmental factors: Standard office lighting, temperature, and noise.
  • Equipment: Telephone; Calculator; Personal computer; Copy machine; Fax machine.



  • Bachelor’s Degree or a combination of formal education, training and experience to acquire knowledge and skills generally equivalent to those possessed by a college graduate, or, General Insurance Certificate (INS 21, 22, 23).
  • Underwriting experience preferred.
  • Good verbal, listening and written skills.
  • Good math aptitude.
  • Good organizational and public relations skills.
  • Good computer skills.
  • Good problem-solving and creative-thinking skills.
  • Self-motivated with the ability to work independently.
  • Standard to above average performance.

KFB Guiding Principles


Champion People – Committed to maximize each person’s ability to make a positive impact.


Connectivity – Committed to enable and foster collaboration to achieve the best collective results.


Operational Excellence – committed to effective and efficient Processes to deliver optimal performance and drive sustainability.


Customer Service – committed to make exceptional customer experiences our top priority.


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