Kentucky Farm Bureau Mutual Ins Co

District Claims Manager

Job Locations US-KY-Florence
Posted Date 4 weeks ago(1/23/2018 9:43 AM)
Job ID
# of Openings



Supervises Claim Operations in assigned district and assigned claim territories.



  • Review and respond to reported claims daily.
  • Review and direct litigated claims daily.
  • Review and respond to correspondence on claims.
  • Discuss and recommend action on claims.
  • Review and approve expense accounts.
  • Review open claims by territory.
  • Maintain balanced workloads within territories.
  • Conduct claim file reviews.
  • Attend departmental/divisional staff meetings.
  • Conduct office staff meetings.
  • Review arbitration files.
  • Respond promptly to Department of Insurance complaints.
  • Respond to external complaints.
  • Conduct performance appraisals on staff.
  • Serve as a catastrophe team member or assist in other claim offices or locations as required.
  • Regular, predictable attendance as employee has to physically be in the office.
  • This list of essential functions is non-exhaustive and may be supplemented as necessary.



    • Interview, hire and train new staff.
    • Enroll and monitor employees in company education program.
    • Maintain library.
    • Maintain physical plant, lawn and building.
    • Maintain current knowledge of law, policies, and industry.
    • Prepare yearly budget.
    • Administer salary program.
    • Serve on committees and special projects as directed.
    • Monitor claim territories and recommend changes as needed to Director.



    • Physical demands: Sitting; Driving; Normal vision/hearing (with or without correction); Speaking; Grasping.
    • Mental demands: Reasoning; Prolonged concentration; Ability to make many decisions hourly under internal & external pressure; Ability to perform under high stress.
    • Environmental factors: Standard office lighting, temperature, and noise.
    • Equipment: Automobile; Computer terminal; Adding machine; Dictaphone; Telephone.



  • Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate. Bachelor’s degree preferred.
  • Five years above satisfactory performance as a claim adjuster, preferable three of them with Kentucky Farm Bureau Insurance.
  • AIC/CPCU/SCLA preferred.
  • Ability to read and interpret correspondence, legal documents, and Insurance policies.
  • Knowledge of Kentucky law and ability to apply to accidents and losses as required.
  • Ability to communicate effectively orally and in writing.
  • Ability to make numerous and timely decisions.
  • Problem solving ability; ability to reason.
  • Demonstrates a positive and supportive attitude of company and departmental goals.
  • Demonstrates positive leadership ability.



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