Kentucky Farm Bureau Mutual Ins Co

  • Associate Property Claim Adjuster

    Job Locations US-KY-Florence
    Posted Date 2 weeks ago(5/15/2018 8:13 AM)
    Job ID
    # of Openings
  • Overview

    The associate property claim adjuster provides prompt, courteous, and fair claim service on major property claims within all territory handled out of the district claim office to which he/she is assigned. Will also function as a catastrophe team member when the team is mobilized.  All job activities should be carried out in a professional manner consistent with company policy and supervisory instruction.


    *This position can also be filled by an experienced claims professional at the non-associate level.*



    • Handle all major property claims assigned.
    • Confirm coverage and conduct prompt and thorough investigations.
    • Inspect damaged property and prepare written estimate of damage.
    • Document claim files to support action taken.
    • Promptly evaluate and resolve claims through settlement or denial.
    • Actively pursue salvage recovery.
    • Assist subrogation unit with subrogation recovery.
    • Maintain adequate reserves.
    • Assist the special investigative unit with suspicious property claims.
    • Report claims as required.
    • Promptly respond to all complaints.
    • Report immediately the receipt of all summons.
    • Prepare for participation and assist with litigated claims as required.
    • Promptly review claim inventory reports.
    • Handle claims to comply with the Unfair Claim Settlement Practices Act.
    • Attend company-sponsored meetings, seminars, and continuing education activities.
    • Serve as a catastrophe team member or assist in other claim offices or locations as required.
    • Maintain estimating equipment and software.
    • Regular, predictable attendance as employee has to physically be in the office.
    • This list of essential functions is non-exhaustive and may be supplemented as necessary.


    • Maintain knowledge of building repair industry, property policy contracts, court decisions, and industry trends.
    • Properly use and maintain company equipment, supplies, and automobile.
    • Report to the Underwriting Department all incorrectly rated policies and poor risks. Advise sales agent when possible, prior to reporting.
    • Submit expense report as required.


    • Physical demands: Normal vision/hearing (with or without corrections); Sitting; Mobility; Climbing ladders; Driving an automobile; Speaking; Prolonged periods away from home.
    • Mental demands: Analytic reasoning; Prolonged concentration.
    • Environmental factors: Standard office lighting, temperature, and noise; Occasionally working outdoors at times in extreme cold (below 32 degrees) for more than one hour.
    • Equipment: Telephone; Dictation equipment; Automobile; Ladder; Camera; Laptop computer.




    • Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate. Bachelor’s degree preferred.
    • Ability to interpret property policy contracts and legal documents.
    • Knowledge of the building repair industry.
    • Knowledge of computerized estimating systems would be beneficial.
    • Strong written, verbal, and listening communication skills.
    • Ability to make timely decisions.
    • Valid driver’s license and good driving record.
    • Good negotiation and public relations skills.



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