Kentucky Farm Bureau Mutual Ins Co

  • Underwriter

    Job Locations US-KY-Louisville
    Posted Date 6 days ago(9/9/2019 8:15 AM)
    Job ID
    # of Openings
  • Overview

    To perform account risk selection – acquiring and maintaining a profitable book of business through experience, sound judgment, underwriting standards and a positive attitude focusing on Customer Service.


    • Review applications, re-inspections and policy changes to evaluate, classify, terminate and/or modify policies according to underwriting guidelines.
    • Acquire and maintain knowledge of applicable policy contracts, endorsements, forms, manuals, coding information and other material pertinent to this position.
    • Work as a “team” with managers, underwriters, agents and their staff and other state office personnel.
    • Communicate with agents through direct conversation, telephone dialogue, e-mail, and letter composition and/or county visitation.
    • Use Motor Vehicle, Comprehensive Loss Underwriting Exchange Reports and other investigative reports to determine the acceptability of the risk.
    • Review and understand statistical information such as loss ratios and other company reports.
    • Quote rates for all lines of insurance using the KFB PC Quote system.
    • Work with agencies to establish profitable account risk selection.
    • Maintain a current workflow.
    • Assist agency staff with new systems and procedures.
    • Counsel with policyholders by phone and in person.
    • Document files.
    • Record and/or monitor weekly production.
    • Stay updated on all departmental and underwriting procedures i.e., diary, forms.
    • Assist Underwriting Services and other departments on specific projects.
    • Return telephone calls and other correspondence promptly and with courtesy.
    • Complete insurance courses as requested.
    • Comply with Company Guidelines as defined in the Underwriting Manuals.
    • Will be responsible for production and profitability of business in assigned agencies.
    • Will participate in specific company directives focusing on profitability.
    • Attend and participate in meetings as required.
    • Regular and predictable attendance as employee has to physically be in the office.
    • This list of essential functions is non-exhaustive and may be supplemented as necessary.


    • Be adaptable, dependable, logical, investigative, and demonstrate positive thinking.
    • Be able to receive constructive criticism.
    • Coordinate and complete several tasks under time constraints.
    • Will be able to reason, negotiate and solve problems.
    • Interpret and communicate policy contract and underwriting guidelines.
    • Deal with others in a diplomatic and professional manner.
    • Represent KFB in a professional manner.
    • Relate and interact with agents, agency personnel, customers and fellow KFB employees.
    • Travel overnight; attend meetings and conferences as requested.
    • Conduct agency visits as requested.
    • Provide supportive attitude toward department and corporate goals.
    • Strive to provide positive leadership ability.
    • Demonstrate the traits of a KFB leaderIntegrity above reproach
    • Service leadership style
    • Passionate focus on company vision and customer
    • Unfailing teammate
    • Strong communication skills-open, inclusive, proactive
    • Positive, supportive attitude-infuser of confidence in your people, calm in the face of adversity
    • Considers context and connectivity of actions
    • Process oriented
    • Decision maker-fact based
    • Personal and professional growth


    • Physical demands: Normal vision/hearing (with or without correction); Speaking; Travel (limited).
    • Mental demands: Analytic reasoning; Prolonged concentration; Patience to deal with frequent interruptions; Strong attention to detail; Ability to adjust to workplace changes.
    • Environmental factors: Standard office lighting, temperature, and noise.
    • Equipment: Telephone; Calculator; Personal computer; Copy machine; Fax machine.


    • Bachelor’s Degree or a combination of formal education, training and experience to acquire knowledge and skills generally equivalent to those possessed by a college graduate, or, General Insurance Certificate (INS 21, 22, 23).
    • Underwriting experience preferred.
    • Good verbal, listening and written skills.
    • Good math aptitude.
    • Good organizational and public relations skills.
    • Good computer skills.
    • Good problem-solving and creative-thinking skills.
    • Self-motivated with the ability to work independently.
    • Standard to above average performance.


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