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Perform clerical and administrative support for District Claim Manager, Claim Adjusters and other Regional Claim Office staff. The Claim Secretary 1 provides prompt, courteous and fair claim service.
The mission of the Intern - Business Research Assistant is to serve Product and Risk Management and other business units by collecting, analyzing, distributing, and reporting information that directly impacts company objectives. The results of the work products of the Business Research Assistant will contribute to corporate value by advancing profitability, risk reduction, and increased productivity efforts at every opportunity.
The Intern in Underwriting and Policy Services may help perform work in the Underwriting Administration area or in Policy Services. This individual may cross train in several different areas depending on the workload and needs of the department. The Intern must have high attention to detail and an interest in learning about insurance contracts, insurance systems, and insurance services. This role also requires good customer service skills and the ability to work well on a team.
Analyze and process policy change, reinstatements and cancellations via multiple data entry systems. Requests are received from agents, insured or State Office personnel. Ensure accurate and complete information is obtained prior to processing and that all information is properly entered and formatted. Correct nightly batch cycle errors. Analyze and solve problems as they arise.
Reviews, analyzes, and modifies programming systems including coding, testing, debugging and installing to support an organization’s distributed applications. Familiar with relational database concepts and the distributed application concepts. Works with project team members to develop specifications, diagrams and flowcharts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.
Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders. Analyze and solve problems as they arise. Knowledge of policy coverage for all lines of insurance. Provide record of activity and substantiating evidence for use by Claims personnel and legal defense.
Process new business applications received from the agency force by performing a completeness check and encoding the endorsements on the application. Process the completed application through Keyfast and type any endorsements into EDOR. Once the policy is issued, perform an audit on the policy when there is a difference in premium. This may involve working with the underwriter or the agency force to resolve the differences in premiums. Requires knowledge of coverage’s, endorsements, and discounts/surcharges and how they affect policy rating. Must possess the ability to analyze and solve problems as they arise.
The eBusiness Developer is a key contributor to our internal customer support and development of web applications, web content and pages, and content management systems. The eBusiness Developer will provide input to drive future release features, participate in web design and implementation sessions, and test scheduled features prior to release to our production environments. This position will participate in analyzing the web customer experience. The eBusiness Developer will review, analyze, and modify web application systems including coding, testing, debugging and installing to support our eBusiness applications. Relies on extensive experience and judgment to plan and accomplish.