The Claim Representative-PIP Unit handles no-fault claims from all claim offices within the state of Kentucky to ensure efficient and effective processing of Personal Injury Protection (PIP) benefits.

*This role is based on our Florence Regional Office.   Perform clerical and administrative support for District Claim Manager, Claim Adjusters and other Regional Claim Office staff.  The Claim Support Representative I provides prompt, courteous and fair claim service. 

The associate claim adjuster will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service.  

This position will work in a support role to the claims department providing assistance with subrogation and salvage recoveries, outgoing correspondence and telephone coverage. Position will allow for exposure to claim projects, reporting and claim handling procedures. The assistance of this position will insure effective and efficient processing of subrogation files and claim handling.  

Prepares auto repair estimates, which accurately reflect the reasonable dollar cost of the damage sustained.  This is to be accomplished in a prompt, courteous and fair manner.  This activity should be carried out in a professional manner consistent with company policy and supervisory instruction.

The associate property claim adjuster provides prompt, courteous, and fair claim service on major property claims within all territory handled out of the district claim office to which he/she is assigned.  Will also function as a catastrophe team member when the team is mobilized.  All job activities should be carried out in a professional manner consistent with company policy and supervisory instruction.

Index documents, using procedures for updates and new business/rewrites, while quality checking all pages.

Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders. Analyze and solve problems as they arise. Knowledge of policy coverages for all lines of insurance. Provide record of activity and substantiating evidence for use by Claims personnel and legal defense. 

Implements network communications and solution improvements. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.  Administrates LAN, WAN and VOIP related solutions to meet a broad spectrum of business needs. Coordinates implementation, optimization, and operation of LAN/WAN/VOIP systems including procurement, installation, configuration, and management. Provides ongoing information to management, customers, and peers regarding enhancements and innovations. May solve highly technical complex problems and be called on to consult for other projects. Assists with the transfer of knowledge of technical skills.

The focus of this job will be to provide quality service to the Farm Bureau agency force by supporting Kentucky Farm Bureau Insurance Agency, Inc. in the areas of policy billing, entering direct and agency bill commission statements and other processing functions. The duties of this job will be fulfilled using thorough judgment, broad technical skills, and a positive attitude, focused on adding value through excellent customer service.

Greets and maintains a sign-in log of all visitors.  

This position is responsible for the analysis, programming, and configuration of end user applications and/or systems software including: Analyzing detailed business/functional/technical requirements and specifications for the application. The focus is on coding internally developed applications and/or configuring commercial-off-the-shelf applications using programming, scripting, and database languages. Relies on intermediate experience and judgment to plan and accomplish goals, including: Supporting application testing, deployment, maintenance, correcting programming errors, responding to scope changes, and coding application enhancements. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

The associate claim adjuster will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service.  

Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology.  User support will be given by researching, analyzing, and resolving Information Technology user problems.  Individuals in this position record all calls received and initiate appropriate corrective action.

The Enterprise Data Architect is responsible for developing and implementing strategic and tactical data technology direction in support of the business environment, across the enterprise.  As the most senior data professional within the Company, the Enterprise Data Architect will provide a vision for leveraging data information and technologies to enable realization of established revenue and productivity goals.  This includes providing data architecture direction, creating a plan for phased migration to the future state, supporting implementation initiatives to clearly define data architecture, and leveraging best practices.  The Enterprise Data Architect is accountable for the architectural integrity, quality and value derived from all data capabilities within the corporation.   This Role work closely with BI Architect, to define the strategic framework for management reporting, analytics, and business intelligence, requires a strong understanding of data warehousing concepts and how best to organize underlying data structures to support BI.

Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology.  User support will be given by researching, analyzing, and resolving Information Technology user problems.  Individuals in this position record all calls received and initiate appropriate corrective action.

Administers an organization's IT systems infrastructure.  Ensures the accuracy and effectiveness of the systems meet business/customer requirements, monitors the performance of systems and suggests improvements. Verifies and reviews system related documents/reports including installation procedures.  Develops and implements infrastructure and technology platforms, including operating systems, middleware, virtual networks, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Performs system-wide/cross-functional administration.  Participates in solving highly technical and complex problems on multiple projects and provides consultative support to internal staff.

This position will assist the Financial Reporting Supervisor in developing and maintaining accounting systems along with recording and analyzing financial transactions and preparing company-wide information for internal and external financial reporting. Performs complex accounting transactions following appropriate procedures for timely and accurate preparation of reports.  Responsible for assisting Financial Reporting Accountant II and I with work product and escalating significant matters to the Financial Reporting Supervisor in a timely manner.  

Prepares auto repair estimates, which accurately reflect the reasonable dollar cost of the damage sustained.  This is to be accomplished in a prompt, courteous and fair manner.  This activity should be carried out in a professional manner consistent with company policy and supervisory instruction.