Perform clerical and administrative support for District Claim Manager, Claim Adjusters and other Regional Claim Office staff.  The Claim Secretary 1 provides prompt, courteous and fair claim service

This position will report to the Director, Accounting & Taxes and manage, develop and provide leadership to the financial reporting accounting team.  This position is responsible for the proper maintenance of company records and the timely communication of financial information to management and regulatory agencies.  Provides leadership and support to all members of the Accounting and Finance Department.

Prepares auto repair estimates, which accurately reflect the reasonable dollar cost of the damage sustained.  This is to be accomplished in a prompt, courteous and fair manner.  This activity should be carried out in a professional manner consistent with company policy and supervisory instruction.

The associate claim adjuster will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service.

The associate claim adjuster will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service.

This position is responsible for the printing, mail finishing, and tracking of customer-related documents and documents for internal use.  This function is achieved through the use of high-speed production hardware and workflow software.  Strict schedules and procedures must be followed and attention must be given to detail and accuracy.  The Print & Mail Operations Technician will possess a basic understanding of computer operations and a more refined understanding of print and mail operating systems. This position will be required to work 3rd shift. 

Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders.  Analyze and solve problems as they arise.  Knowledge of policy coverage for all lines of insurance.  Provide record of activity and substantiating evidence for use by Claims personnel and legal defense. 

Assists in the administration and management of company retirement programs including retiree healthcare for employees and retirees, our customers.  The Retirement Specialist is responsible for the day-to-day operations of the pension and 401(k) retirement programs. Additionally, the Retirement Specialist will administer the retiree medical, dental and life insurance programs for the closed-plan participants.  Informs and educates customers on matters regarding eligibility, coverage and provisions.  Provides information and assistance to current employees and retirees in response to retirement plan or healthcare plan related inquiries.