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Greets and maintains a sign-in log of all visitors.
Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders. Analyze and solve problems as they arise. Knowledge of policy coverages for all lines of insurance. Provide record of activity and substantiating evidence for use by Claims personnel and legal defense.
Serves customers/members and answers inquiries, resolves problems, and takes First Notice of Loss calls.
Prepares auto repair estimates, which accurately reflect the reasonable dollar cost of the damage sustained. This is to be accomplished in a prompt, courteous and fair manner. This activity should be carried out in a professional manner consistent with company policy and supervisory instruction.
*This is a 3rd shift position*
Position exists to provide support for the Production batch Print/Mail process and ensure customer document integrity with focus on meeting Service Level Agreements (SLA’s) and statutory mailing requirements. Individuals in this role provide 1st and 3rd shift monitoring of print workflow jobs, as well as operating high-volume print and inserter machinery. Individuals in this position generate policyholder documents, claims checks, etc. for daily mail and collaborate with other technical staff to troubleshoot print job failures, as well as hardware issues with print/mail machinery.
The Claim Representative-PIP Unit handles no-fault claims from all claim offices within the state of Kentucky to ensure efficient and effective processing of Personal Injury Protection (PIP) benefits.
The Facilities Associate supports the overall care and maintenance of KFB facilities including but not limited to, the State Office, Bluegrass conference center, Offsite warehouse and the West Property Pavilion and walking track area. The Facilities Associate also serves as the point person for the execution of meeting and event preparation.
Support insurance company leadership by developing ratemaking strategies aimed to meet corporate objectives. This position requires strong communication and excellent human relations skills.
*This is a third shift position.
Position exists to provide support for the Production batch cycle process and to deploy updates to IT applications with focus on meeting Service Level Agreements (SLA’s) and maintaining system availability. Individuals in this role provide 24-hour monitoring of KFB’s Production and Test environments and collaborate with other IT technical staff to troubleshoot job failures or processing delays.
The associate claim adjuster will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service.
*This position is for the Kentucky Farm Bureau Federation.*
Lead membership personnel and help oversee all tasks required to process memberships and membership systems.
Support insurance company leadership by developing ratemaking strategies aimed to meet corporate objectives. This position requires strong communication and excellent human relations skills. This position also requires a high level of collaboration and connectivity to other functional areas in both the department and the organization as a whole.
This position will assist the Financial Accounting Manager in developing and maintaining accounting systems along with recording and analyzing financial transactions and preparing company-wide information for internal and external financial reporting. Performs complex accounting transactions following appropriate procedures for timely and accurate preparation of reports. Responsible for review and approval of the work product of the Financial Reporting Team and escalating significant matters to the Financial Accounting Manager in a timely manner.
Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology. User support will be given by researching, analyzing, and resolving Information Technology user problems. Individuals in this position record all calls received and initiate appropriate corrective action.
Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology. User support will be given by researching, analyzing, and resolving Information Technology user problems. Individuals in this position record all calls received and initiate appropriate corrective action.